Process
Know what happens
next.
Good projects still involve uncertainty. The process should not. These six stages keep responsibilities, feedback and decisions visible.
- 01
Discover
We define the audience, business goal, constraints and what the project must accomplish.
- You receive
- A clear brief and scope
- Your part
- Share context and make the key decisions
- 02
Structure
We organise pages, content and journeys before visual design introduces more choices.
- You receive
- Sitemap and content plan
- Your part
- Provide or approve the source content
- 03
Design
The visual system is developed in real page layouts and reviewed at useful milestones.
- You receive
- Approved design direction
- Your part
- Give focused, consolidated feedback
- 04
Build
We develop the responsive experience, add content and test the details across devices.
- You receive
- Working staging website
- Your part
- Review the complete experience
- 05
Launch
Domains, analytics, redirects and final checks are handled before the site goes public.
- You receive
- A live, owned website
- Your part
- Approve launch and receive handover
- 06
Improve
After launch we can maintain the site, review behaviour and prioritise useful changes.
- You receive
- A practical improvement plan
- Your part
- Choose the support level you need