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Using search intent to improve service pages

22 July 2026·6 min read

Keywords describe the words in a search. Intent describes the decision behind it. Useful pages address both.

01

Identify the decision stage

  • Learning what a service involves
  • Comparing approaches or providers
  • Checking suitability, price or availability
  • Ready to arrange the service
02

Build the page around uncertainty

Explain who the service is for, what happens, important constraints and the evidence a customer needs. Do not bury those answers below a long company introduction.

03

Connect informational and commercial content

Guides can answer broad questions and link to the relevant service. Service pages can link back to detailed explanations. This creates a useful path rather than isolated pages competing for attention.

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